Outreach visits to farms and orchards started Monday 17th April and will continue through this week. Contact your local Rural Support Trust on 0800 787 254 (0800 RURAL HELP) with information on the impacts on your farm, or requests for personal help.
- Call Federated Farmers' helpline on 0800 327 646 option 3 for feed offers or requests, or option 4 for other on-farm help, including stock movements, generators etc.
- Kiwifruit growers contact NZKGI on 0800 232 505
- Other growers can contact HortNZ on 0508 467 869
- Dairy farmers can contact DairyNZ on 0800 4 324 7969
- Fonterra suppliers call 0800 656 568
- Open Country suppliers call 021 860 515
If you’re worried about lost pets due to storms and flooding in the Whakatane region contact the Whakatane Emergency Operations Centre on 0800 306 0500
- The power network is still vulnerable and more heavy rain could cause slips and further power outages. Contact your power retailer in the first instance and treat all lines as live at all times. Call Horizon 0800 HORIZON.
- All areas are asked to conserve water to relieve pressure on the system
- If you have your own bore water supply, assess for contamination (sewerage)
- The boil water notice has been lifted.
- Don’t put yourself at risk from contaminated water, damaged roads, landslides, etc
- Look for and report broken utility lines to Horizon on 0800 HORIZON. Treat all lines as live
- Trees may be unstable due to saturated ground and high winds
- Be conscious of security. Lock your cars and house. Report suspicious activity to Whakatāne police on (07) 308 5255.
Health and wellbeing
- Throw away food and water that has been contaminated by floodwater
- Avoid drinking or preparing food with tap water until you are certain it is not contaminated
- For disposal of hazardous waste, including farm chemicals, call EviroWaste on 0800 000 611
- Report flooded homes and needs for temporary accommodation to Whakatāne District Council on 0508 306 0500
- Assess damage to water supply and reticulation systems. Which troughs are contaminated with silt and will need cleaning?
- Assess damage to access lanes, tracks, gateways, culverts and fences. What clearing away of flood debris is needed?
- Assess damage to pastures, the depth and type of silt
- Assess available non-flooded pastures and other undamaged feed reserves
- Accept help when offered, and ask for it if you need it.
- Talk to your accountant, bank manager, or Work and Income. There are options for help
- Talk to Inland Revenue about tax relief
- Talk with the Whakatāne District Council on 0508 306 0500 about the Mayoral fund
- If you and your family are affected by flooding, you may able to get a Civil Defence payment.
- The Rural Women NZ Adverse Events & Relief Fund may help: www.ruralwomen.org.nz.
- Lodge your claim as soon as you can, even though you may not have all the information
- Take notes and photos of all damage
- Talk with your insurer during the call about temporary accommodation support if needed
- Carry out emergency repairs such as making buildings safe and weatherproof. Take photos of any damage you’re repairing to add to your insurance claim
- Call your insurer before carrying out non-essential repairs
- If you need to throw items out, such as perished food, please take photos first.
Pets and companion animals
- MPI is working with police, CDEM and SPCA to help reunite people who have been separated from their pets in the Civil Emergency zone.
- If you’re worried about lost pets due to storms and flooding in the Whakatane region contact the Whakatane Emergency Operations Centre on 0800 306 0500.
At this time NZKGI knows of a small number of orchards that are severely affected by flooding. If your orchard has severe damage and you have not yet talked with a NZKGI representative, please get in contact with the office.
NZKGI is also providing support to growers, particularly in the provision of pumps to get water off orchards. If you require support in this or other areas, please call 0800 232 505 or email email@example.com.
Horticulture NZ is ringing around other growers identified as being affected by the Edgecumbe flooding and can be contacted on 0508 467 869.
Your Rural Support Trust can help
Take good care of yourself: recovering from a flood is a big job. It is tough on both your body and your spirit. Learn how to recognise and care for anxiety, stress and fatigue and if you are concerned about anyone contact your local Rural Support Trust.