Information and help for farmers and growers affected by ex-Cyclone storms and flooding

As at 10am, Thursday 11 May

Published on Wednesday, April 12, 2017

Whakatane District Recovery Project: Help to reduce biosecurity risk for your property and the catchment post flooding 

Contact your local Rural Support Trust on 0800 787 254 (0800 RURAL HELP) if you think you or someone you know could do with a private and confidential chat. 

Other contacts

  • Call Federated Farmers' helpline on 0800 327 646 option 3 for feed offers or requests, or option 4 for other on-farm help, including stock movements, generators etc.
  • Farmers needing support with their NAIT account should get in touch with the OSPRI contact centre on 0800 482 463

  • Kiwifruit growers contact NZKGI on 0800 232 505

  • Other growers can contact HortNZ on 0508 467 869

  • Dairy farmers can contact DairyNZ on 0800 4 324 7969

  • Fonterra suppliers call 0800 656 568

  • Open Country suppliers call 021 272 1558

Boil water notices have been lifted.

Safety first

  • Don’t put yourself at risk from contaminated water, damaged roads, landslides, etc
  • Look for and report broken utility lines to Horizon on 0800 HORIZON. Treat all lines as live
  • Trees may be unstable due to saturated ground and high winds
  • Be conscious of security. Lock your cars and house. Report suspicious activity to Whakatāne police on (07) 308 5255.

Health and wellbeing

  • Throw away food and water that has been contaminated by floodwater
  • Avoid drinking or preparing food with tap water until you are certain it is not contaminated
  • For disposal of hazardous waste, including farm chemicals, call EviroWaste on 0800 000 611

Your property

  • Report flooded homes and needs for temporary accommodation to Whakatāne District Council on 0508 306 0500 
  • Assess damage to water supply and reticulation systems. Which troughs are contaminated with silt and will need cleaning?
  • Assess damage to access lanes, tracks, gateways, culverts and fences. What clearing away of flood debris is needed?
  • Assess damage to pastures, the depth and type of silt
  • Assess available non-flooded pastures and other undamaged feed reserves
  • Accept help when offered, and ask for it if you need it.

Financial assistance

  • Talk to your accountant, bank manager, or Work and Income. There are options for help
  • Talk to Inland Revenue about tax relief
  • Talk with the Whakatāne District Council on 0508 306 0500 about the Mayoral fund
  • If you and your family are affected by flooding, you may able to get a Civil Defence payment.
  • The Rural Women NZ Adverse Events & Relief Fund may help: www.ruralwomen.org.nz.

Insurance advice

  • Lodge your claim as soon as you can, even though you may not have all the information
  • Take notes and photos of all damage
  • Talk with your insurer during the call about temporary accommodation support if needed
  • Carry out emergency repairs such as making buildings safe and weatherproof. Take photos of any damage you’re repairing to add to your insurance claim
  • Call your insurer before carrying out non-essential repairs
  • If you need to throw items out, such as perished food, please take photos first.

Growers

At this time NZKGI knows of a small number of orchards that are severely affected by flooding. If your orchard has severe damage and you have not yet talked with a NZKGI representative, please get in contact with the office.on 0800 232 505 or email info@nzkgi.org.nz.

  • Kiwifruit growers requiring support can call NZKGI on 0800 232 505.
  • Other growers can contact HortNZ on 0508 467 869.

Your Rural Support Trust can help

Take good care of yourself: recovering from a flood is a big job. It is tough on both your body and your spirit. Learn how to recognise and care for anxiety, stress and fatigue and if you are concerned about anyone contact your local Rural Support Trust.

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